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For quite some time, Google has used its “Places” search engine when your search contains a recognised locality – say, “Gold Coast” or “Melbourne”. When this happened, you would see map results and a nice little map with pins on it. You would still get the 3 paid-for-listings at the top of your search engine results page, as well as more advertisements down the right hand side. But the majority of the results in the left column would be the “natural” Google results (usually referred to as “organic results”). That has now completely changed for many searches.
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At the end of October, 2010, Google changed the way it presented a majority of search results. The changes made are nothing short of a complete turn-around.
Any time a user searches for a location and a service/product, the most read results nearly always come from the Google Places search engine and not the "natural" Google results.
This change means that it is now possible for your business to be found more easily when people search on your business location.
As always, we're here to help. Our opinion is that these changes cannot afford to be ignored and should be acted upon immediately. The good news is that you don't actually have to have a "website designer" do something about it - its not too difficult to do it yourself! From here, you could: